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Returns Our products may be returned for a store credit within 30 days of original purchase, provided they are unopened and in "like-new" condition. Any shipping on returns will be paid by the buyer, unless the mistake is ours (we ship you the wrong thing, we ship you too many of something, not enough, etc), then we will cover the return shipping charges. The returned goods must include a copy of the receipt, your e-mail address, shipping address, and phone number so the product can be restocked. No restocking fee. Customs, Duties & Taxes We have experienced that international customers have to pay fees for customs, duties and taxes. These extra fees can vary widely depending on which country the parcel is destined. We have no control or knowledge over potential extra charges which can possibly be applied by the destination country. We highly recommend that you research the policies which pertain to your country. Also, if a custom clearance procedure is involved in the shipping, it will add to the shipping time and once again, this is not within our control. We do sympathize with the customer when their parcel is singled out for duties and taxes. This is not overly common.